Over the years, I have written about differences between complicated and complex (see here). I pointed out the differences in those top-down, command-and-control organizations that launch rockets into space and keep cities safe and those open, loosely-coupled organizations that provide health care, administer criminal justice, and offer public schooling that are vulnerable to their political and social environments, heavily dependent upon relationships, and individual discretion.
For the past year, I have described best cases of classrooms that I have visited where technology integration was in the background, not the foreground (see here, here, and here). I have also posted descriptions of schools identified as exemplary in integrating technology across all of their classrooms such as the Summit network of charter schools.
Beyond the Classroom and School: District Technology Integration